1.
How much does it cost? Each letter is $12.99 with $3.00 going to the Arc of Cabarrus County’s
Operation Santa project.
2.
What comes in the package? Each package will include a personalized, one-of-a kind letter, a "Good List” certificate, magical reindeer food, and a special gift from Santa (contents of each
package may vary depending on availability).
3.
What types of letters do you offer? Traditional Christmas letters; Baby’s First Christmas and
Parents in Military letters; and a very special Christian themed letter.
4.
If I have more than one child – will they get the same letter? Of course not! Again, each
letter is personalized and is one-of-a kind. We have a wide variety of wordings that we use.
5.
Are letters just for children? Absolutely not! Adults love them too!
6. Does the letter really come postmarked from the North Pole? No, not really. In most cases
letters that are marked from the North Pole with an “Official” North Pole postmark are sent to North
Pole, Alaska. This means that the person you are buying the letters from sends the letters off and a
third party is responsible for the actual mailing of the package. We want to be totally involved in
the entire process, from the beginning to the end. So what we have done instead is created an
unofficial postmark from Santa’s Workshop at the North Pole. This is not an official US Postal
Service postmark. Letters will be mailed from Concord, NC.
7. When does my order get shipped? Usually within 72 hours of receipt of payment. We will
accept orders up until Friday, December 4, 2009.
8.
How do I order? Just complete an order form and either snail mail or email it to us. Please
remember that no order will be processed until payment is received. We accept checks, money
orders (payable to Cynthia Roy) and credit/debit cards. Deadline for guaranteed delivery
by Christmas is Friday, December 4, 2009.

a.
Snail Mail:
Cynthia Roy, integrAssist Office Solutions






PO Box 944, Concord, NC 28026.
9
Will you ever share or sell my personal information? No way – not now, not ever!
Your personal information is safe with us!